Contact Us – Vietnam Embassy in South Africa & Consular Support

Whether you are a South African citizen planning a holiday, a business professional requiring document legalization, or a traveler facing a sudden visa crisis at the airport, our support network is designed to assist you.

While the physical Embassy of Vietnam in Pretoria handles diplomatic and formal consular affairs, our digital desk, operated by Visaonlinevietnam (Transocean) under the guidance of Stanley Ho, provides rapid, 24/7 solutions for urgent E-visa matters.

1. Official Embassy of Vietnam in Pretoria

For traditional consular services, including long-term business sponsorships, diplomatic visas, and the legalization of South African documents (such as police clearances or degrees), you must contact the physical embassy.

• Physical Address: 87 Brooks Street, Brooklyn, Pretoria, 0181, South Africa.

• Official Phone Number: +27 12 362 8119

• Consular Working Hours: Monday to Friday | 09:00 – 12:00 and 14:00 – 17:00.

• Important Note: The Embassy is closed on Saturdays, Sundays, and during both South African and Vietnamese public holidays (such as the Lunar New Year/Tet).

2. 24/7 Emergency Visa Support for SA Departures

Are you currently at OR Tambo International Airport (JNB) or Cape Town International Airport (CPT) and unable to board your flight due to a missing or incorrect E-visa?

The physical Embassy in Pretoria cannot process visas outside of standard working hours or issue instant approvals. For these critical situations, our 1-Hour Emergency Desk is the required solution.

Emergency Contact Channels (Available 24/7/365):

• WhatsApp/Hotline: [+84 962 655 556] (Instant response for airport crises)

• Email: [sales@visaonlinevietnam.com]

• Services Provided: 1-Hour to 4-Hour Emergency E-Visa Approvals, Weekend Clearances, and Error Corrections (e.g., fixing mismatched passport names).

3. When to Contact the Embassy vs. Online Support

To ensure you receive the fastest resolution in 2026, please direct your inquiry to the correct department:

• Contact the Physical Embassy in Pretoria if you need: * Notarization or legalization of South African corporate/educational documents.

  • Diplomatic or Official passport visa processing.

  • 5-Year Visa Exemption Certificates for citizens of Vietnamese descent.

• Contact our 24/7 Digital Support Desk if you need:

  • A standard 90-day tourist or business E-visa.

  • An urgent visa because your flight departs in less than 24 hours.

  • Help fixing a “Pending” application that is stuck in the government system.

4. Frequently Asked Questions (FAQ)

Can I call the Embassy in Pretoria on weekends? No. The official Embassy is closed on Saturdays and Sundays. If you have an emergency flight over the weekend, you must contact our 24/7 Digital Support Hotline via WhatsApp.

Do I need an appointment to visit the Vietnam Embassy in South Africa? Yes, it is highly recommended to call ahead and schedule an appointment before visiting the Brooklyn, Pretoria office, especially for document legalization, to ensure the consular officer is available.

I made a mistake on my E-visa. Can the Embassy fix it over the phone? The Embassy cannot instantly modify E-visas processed through the digital portal. If you need an immediate correction to avoid missing your flight, contact our Emergency Support team to expedite a new application.

​Embassy of the Socialist Republic of Vietnam in South Africa